Terms of Service
Pure People Performance Ltd
This policy was last updated on 29th July 2015.
Please read these Terms carefully and make sure you understand them before ordering the Products from the Site. You should understand that, by ordering the Products, you agree to be bound by these Terms.
You should print and keep a copy of these Terms for future reference.
Please tick the relevant box on the order page to indicate your agreement to these Terms. Please understand that if you do not accept these Terms you will not be able to order the Products from the Site.
Please note that, from time to time, we may amend the Terms, as per clause 27 below. Every time you submit an order to us, please check these Terms to ensure you understand the Terms which will apply at that time.
These Terms, and any Contract between us, are in the English language only.
1.1 When the following words with capital letters are used in these Terms and the Introduction, this is what they will mean:
- Broker: A broker we refer our customers to, as further explained in clause 16.1 below;
- Contract: The individually legally binding contract formed between you and us when you place an order which we accept according to the provisions of clause 5 below;
- Delivery Email: The email we send to you when we deliver the access information for any of the Products, as explained in clause 8.2 below;
- Event Outside Our Control: Is defined in clause 21 below;
- Expert Advisor: a software script that places, manages and closed trades automatically in accordance with its programmed strategy and user-controlled variables;
- Personal Information: Means ‘personal data’ as defined in the Data Protection Act 1998;
- Contents: All videos, webinars, forum content, helpdesk content, newsletters, live events and/or all other forms of paid for information which you order from the Site and you pay us to supply to you and which we agree to supply to you as part of the Products as well as updates issued by us from time to time (whether in electronic or physical form) whether via the Site or otherwise made available to you;
- Products: The 30 Minute Forex Trader, The 30 Minute Forex Member’s Club and The FTF Robot;
- Site: the website that operates at www.30MinuteForex.com;
- Terms: the terms and conditions on which we supply to you the Products;
- Your Status
By placing an order for the Products through the Site, you warrant that:
2.1 You are legally capable of entering into binding contracts; and
2.2 You are at least 18 years old.
- Information about us
3.1 The Site is operated by Pure People Performance Ltd (‘we‘,‘our‘, ‘us’), a limited company registered in England and Wales under company number 06394080. We have our registered office address at 83 Ducie Street, Manchester, Lancashire, M1 2JQ, United Kingdom.
3.2 To contact us please see our ‘Contact Us’ page at: http://www.mytradingmentor.com/contact-us
- How we use your Personal Information
4.2 We may use your Personal Information to carry out a credit check against you before we accept any orders from you, or at any time after a Contract is formed between you and us. You agree that we may pass your Personal Information to credit reference agencies and that they may keep a record of any search that they do.
- How the contract is formed between you and us
5.1 Your completion and submission of our online order form does not constitute our acceptance of your order. Our acceptance of your order and a binding Contract will be formed only when we have received payment in full in cleared funds of the first monthly subscription payment due from you for receiving the Products.
- Information about the Products
6.1 The 30 Minute Forex VIP Club (the VIP Club) is an online membership portal containing:
6.1.1 The 30 Minute Forex Trader – an online self-study video course. The Programme will be expanded on a regular basis. And
6.1.2 Daily Alerts – where potential trading opportunities will be identified on a regular basis (usually 3 times per week during the active trading period) and details of opened trades entered into by mytradingmentor.com staff will be made available (in summary form at least once per week during the active trading period).The active trading period will be between 40 and 50 weeks per annum.
6.1.3 Weekly Review – a once per week review (during the active trading period) of trading activity and an assessment of the opportunities in the forthcoming week.
6.2 How to Build Your Edge in Forex Trading(the Edge) is a PDF document offering advice on the skills and behaviours required to successfully trade foreign exchange.
6.3 FTF Robot – an Expert Advisor.
- Consumer rights and our 30 day money-back-guarantee period
7.1 If you are contracting as a consumer, you may cancel a Contract at any time within seven working days, beginning on the day after when we send you the Delivery Email.
7.2 In relation to any Product which you buy from us, we may from time-to-time also offer a 30 day money-back-guarantee which is additional to your consumer rights and which entitles you to cancel a Contract at any time within 30 days of your purchase. If, when you buy a product from us, there is a 30 day money-back guarantee period in operation, this will be clearly indicated to you before purchase.
7.3 To cancel a Contract, simply contact our helpdesk in the English language at http://www.mytradingmentor.com/contact-us or send a letter in the English language to Pure People Performance Ltd, 83 Ducie Street, Manchester, Lancashire, M1 2JQ, United Kingdom. You may wish to keep a copy of your cancellation notification for your own records. If you send us your cancellation notice by email, then your cancellation is effective from the date we received the email. If you send the notice by post, then your cancellation is effective from the date we receive the letter.
- Availability and Delivery
8.1 Provided that we wish to accept your order, we will aim to fulfil your order within 24 hours of you placing your order, unless there are exceptional circumstances or an event outside our control.
8.2 We will deliver the access information for the Products to you via the email address you give us in the online order form you submit to us (‘Delivery Email’). Delivery shall be completed when we have sent the Delivery Email to you.
- Risk and Title
9.1 The contents or any part of the contents will be at your risk from the time of delivery to you.
9.2 Ownership of any copy of the Contents (or of any part of the Contents) given or supplied to you (but not of any intellectual property rights contained in the Contents or any part of the Contents, which shall be retained by us and/or our licensor’s) will pass to you after we have delivered it to you, but will revert back to us if you cancel the Contract as per 7.1 or 7.2 and you must return the same to us at your own cost.
- Price and payment for the Products
10.1 The price of the Products will be as quoted on the Site from time to time, except in cases of obvious error. The price of the Products may increase from time to time, and we will let you know when the price of the Products is due to increase. If you no longer wish to continue access to the Products at the increased price, you have the right to cancel the Contract under clause 22.1.
10.2 These prices include our delivery costs.
10.3 Prices are liable to change at any time before we accept an order from you but we will warn you if they have and will give you an opportunity to revoke the order before we accept it.
10.4 Payment for the Products must be by credit card, debit card or via a Paypal account. All payments are subject to authorisation by your card issuer and we will only accept your order and a binding Contract will only be formed when we have taken payment in full in cleared funds for the first monthly payment. Payment for the Products will be taken on the same day of every month thereafter until the Contract is cancelled or terminated in accordance with these Terms. If there is a clearly stated free trial period, we will only take payment once the trial period is over and you have not cancelled.
- Our refunds policy
11.1 The VIP Club is sold on a monthly membership basis.
11.2 The Edge is sold for a single payment of the prevailing price.
11.3 To cancel, simply contact us using the contact form at http://www.mytradingmentor.com/contact-us informing us of your desire to cancel and no further charges will be made.
11.4 For products sold with a money-back-guarantee period, simply contact us using the contact form at http://www.mytradingmentor.com/contact-us informing us of your desire for a refund. The refund will be made within 10 working days of receipt of your request.
- Intellectual property rights in the Contents and in the Products
12.1 We are the owner or the licensee of all intellectual property rights in the Products. All such rights are reserved, save as expressly stated in these terms.
12.2 You may print off copies, and may download extracts, of the Contents for your personal reference only. You may not distribute copies to any third parties.
12.3 You must not modify the paper or electronic copies of any materials forming part of the Contents which you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
12.4 You must not remove or alter indications of patents, copyright, trademarks, brand names or other rights of intellectual or industrial property that form part of the Contents.
12.5 Our status (and that of any identified contributors) as the authors of the material forming part of the Contents must always be acknowledged.
12.6 You must not use any part of the materials forming part of the Contents for commercial purposes, without obtaining a licence to do so from us or our licensors. If you wish to make any use of material forming part of the Contents, please address your request to us.
12.7 If you print off, copy or download any part of the Contents in breach of these Terms, your right to use the Contents may be cancelled immediately and you must, at our option, return or destroy any copies of any part(s) of the Contents that you have made.
12.8 The Products may be subject to patents, trademarks, registered designs, unregistered designs, copyrights, topography rights or other intellectual property rights of Pure People Performance Ltd and/or any other person. The use, reproduction, distribution, storage in a retrieval system, or transmission, in any form or by any means, electronic, mechanical, recording or otherwise, in part or in whole, is not permitted without Pure People Performance Ltd’s prior permission. Except as set out in any other provision of the Terms, any copyright, patent, registered or unregistered design, trade mark or other intellectual property right that forms part of the Products is retained and will not pass to you.
12.9 If you believe we are infringing your intellectual property rights, or those of a third party, please notify us by contacting us at http://www.mytradingmentor.com/contact-us Your notification should contain, inter alia: (1) a description of the intellectual property rights that are allegedly being infringed; (2) a description of the alleged infringement; (3) a description of the location of the allegedly infringing materials (4) Your contact details.
- Providing the Products
13.1 We will supply access to the Products from the date of delivery in accordance with clause 8.2 until the Contract is cancelled in accordance with clause 7 above or clauses 22 or 23 below or the Contract is suspended in accordance with clause 13.2 below.
13.2 Your access to the Products may have to be suspended if, for example, technical problems have to be addressed, or to make improvements to the Products or the VPS. We will attempt to contact you to let you know in advance when this is going to occur, unless the problem is urgent/an emergency.
13.3 If you do not pay us for the Products when you are supposed to as set out in clause 10.4 above, we may suspend your access to the Products until you have paid us the outstanding amounts. We will endeavour to contact you to notify you that we have suspended your access to the Products.
- Intellectual Property Rights
14.1 We are the owner or the licensee of all intellectual property rights in the Site, and in the material published on it. All such rights are reserved, save as expressly stated in these Terms.
14.2 You may print off copies, and may download extracts, of any page(s) from the Site for your personal reference only. You may not distribute any copies to any third parties.
14.3 You must not modify the paper or electronic copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
14.4 You must not remove or alter indications of patents, copyright, trademarks, brand names or other rights of intellectual or industrial property from the Site or the materials obtained through the Site.
14.5 Our status (and that of any identified contributors) as the authors of material on the Site must always be acknowledged.
14.6 You must not use any part of the materials on the Site for commercial purposes without obtaining a licence to do so from us or our licensors. If you wish to make any use of material on the Site, please address your request to us.
14.7 If you print off, copy or download any part of the Site in breach of these terms and conditions, your right to use the Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.
14.8 If you believe we are infringing your intellectual property rights, or those of a third party, please notify us by contacting us at http://www.mytradingmentor.com/contact-us Your notification should contain, inter alia: (1) a description of the intellectual property rights that are allegedly being infringed; (2) a description of the alleged infringement; (3) a description of the location of the allegedly infringing materials (4) Your contact details.
- Our Liability
15.1 We aim to ensure that the content of the Products is accurate and consistent with current knowledge and practice. However, tax, government and investment limits are subject to change and the figures contained in the Products should be used for illustrative purposes only.
15.2 The Product and Contents are for educational use only and nothing contained therein constitutes financial advice in any way. Further, we are not giving you investment advice or recommending that you invest in any particular investments. Please also note that the examples used in the Products and Contents take no account of personal taxation charges. We do not warrant that the Products and Contents will be fit for your intended use and you should undertake your own evaluation exercise before you choose to rely on the Products and Contents.
15.3 The Products which we provide to you are for domestic and private use only. No part of the Products or any use made of it (whether in connection with the Contents or not) constitutes financial advice in any way and you must make your own assessment as to whether the Products is suitable for your requirements. We give no warranty or representation that the Products will be suitable for your requirements.
15.4 Any form of trading has inherent risks and consequently we strongly recommend that you seek specific guidance from an appropriate financial professional before making any investment or financial decisions.
15.5 With regards to the FTF Robot, you confirm the following:
15.5.1 You understand the risks associated with trading using Expert Advisors;
15.5.2 You confirm that the funds that you use to trade with, by and through, Expert Advisors are derived from disposable income and that if lost, would not significantly affect your personal financial wellbeing;
15.5.3 You confirm that you have sufficient trading experience with Expert Advisors in either demo or live environments and that you comprehend the unique risks that come along with this form of investment, such as but not limited to trades executing without manual intervention, and/or a reliance on a third party not controlled by Pure People Performance Ltd;
15.5.4 You understand that trading with Expert Advisors is highly speculative and the possibility exists that you could sustain losses in excess of my deposit. You further understand that (a) trading losses may accrue faster through the use of Expert Advisors than losses that might otherwise accrue through self-trading, and (b) through the use of Expert Advisors a high number of trades may execute between each time you log into your account(s) and that Pure People Performance Ltd strongly advises that you actively monitor my account(s).
15.5.5 You agree that Pure People Performance may, in its sole and absolute discretion, remove your ability to trade with Expert Advisors.
15.6 Statements and commentary made about the Products and Contents whether orally or on the Site or on the website www.30MinuteForex.com are not intended to amount to advice or representations by us on which reliance should be placed. You agree that you have not taken out a subscription to the Products in reliance upon any representation, warranty, promise, term, condition, obligation or statement which is not expressly set out in these terms and conditions and, to the fullest extent permitted by law, no such representation, warranty, promise, obligation, statement or any other term or condition is to be implied whether by virtue of any usage or course of dealing or otherwise. If we have given any representation, warranty, promise, or statement then (except to the extent that it has been set out in these Terms), you hereby waive any rights or remedies which you may have in respect of it.
15.7 To the fullest extent permitted by law, the material displayed on the Site is provided without any representation, guarantee, conditions or warranties (e.g. as to its accuracy or completeness).
15.8 To the fullest extent permitted by law, each party hereby expressly excludes:
15.8.1 All conditions, warranties and other terms implied by statute, common law or the law of equity.
15.8.2 all liability (however arising under any legal theory whatsoever, including liability in tort (including negligence), for breach of contract, misrepresentation or otherwise), even if foreseeable, arising in connection with the Contents and/or the Products (including in connection with the use, inability to use, and/or the results of the use of the Contents and/or the Products), for any:
220.127.116.11 Loss of income or revenue (other than payments due under clause 10 of these Terms);
18.104.22.168 Loss of business;
22.214.171.124 Business interruption;
126.96.36.199 Loss of opportunity;
188.8.131.52 Loss of profits or contracts;
184.108.40.206 Loss of anticipated savings;
220.127.116.11 Loss of data;
18.104.22.168 Loss of or damage to reputation or goodwill;
22.214.171.124 Wasted management and/or staff and/or or office time;
In each case whether direct, indirect, special and/or consequential loss or damage;
126.96.36.199 For any other indirect, special and/or consequential loss or damage.
188.8.131.52 losses arising from the failure or improper performance or function of any software or hardware provided by a third party, including for the avoidance of any doubt any software provided by or on behalf of your Broker;
184.108.40.206 losses arising from the fault of your internet service provider or the failure or improper performance of the services rendered by them.
15.9 Each party’s total liability for all claims in contract, tort (including for negligence and breach of statutory duty), misrepresentation and/or otherwise howsoever arising under any legal theory whatsoever in connection with the Products, shall be limited to £2,000 (two thousand pounds).
15.10 Notwithstanding the above, nothing in these Terms excludes or limits either party’s liability for death or personal injury arising from its negligence, nor its liability for fraud or fraudulent misrepresentation, nor for any other matter for which it would be unlawful for either party to limit or exclude its liability.
- Information about brokers including FxPro
16.1 We refer our customers to brokers, including FxPro, (the ‘Brokers‘) for the purposes of allowing our customers to use the Products whilst effecting spot forex trades at the micro level and we receive appropriate commissions in consequence. It is understood and agreed by all parties to this arrangement (the Brokers, us and you) that such referral is for the trading of foreign currency on a spot basis only and that the purpose of the referral is not for trading in forex futures or options or any other regulated investment.
16.2 Statements and commentary made about the Brokers whether orally or on the Site or on the website www.30MinuteForex.com are not intended to amount to advice or representations by us on which reliance should be placed. You agree that you have not opened and will not open a trading account with any of the Brokers in reliance upon any representation, warranty, promise, term, condition, obligation or statement which is not expressly set out in these Terms and to the fullest extent permitted by law, no such representation, warranty, promise, obligation, statement or any other term or condition is to be implied whether by virtue of any usage or course of dealing. If we have given any representation, warranty, promise, or statement then (except to the extent that it has been set out in these Terms), you hereby waive any rights or remedies which you may have in respect of it.
16.3 If and when you open a trading account with one or more of the Brokers, you accept that your contract in respect of the same is with the Brokers and not with us. The resulting legal contract is subject to the terms and conditions of the Brokers, which they will advise you of directly. You should carefully review their terms and conditions.
16.4 We cannot and, to the fullest extent permitted by law, do not give and have no liability for any assurances that any trading account offered by the Brokers will be of satisfactory quality and/or fit for your purpose, and liability for any such assurances are disclaimed by us absolutely. This disclaimer does not affect your statutory rights against the Brokers. We have no responsibility or liability in law (e.g. whether under contract, the law of negligence, breach of duty, misrepresentation or otherwise) for the Brokers’ failure to provide the trading account or for any errors or malfunctions of the trading account, or for any loss or damage that may arise from the unavailability of the trading account.
16.5 You acknowledge that we have no control over the availability of any of the Brokers’ websites and/or your trading account with any of the Brokers. If you have a technical issue with any of the Brokers’ websites and/or your trading account you should contact the Brokers directly.
- Import Duty
17.1 If you order the Products from the Site for delivery outside the UK, it may be subject to import duties and taxes which are levied when the delivery reaches the specified destination. You will be responsible for payment of any such import duties and taxes. Please note that we have no control over these charges and cannot predict their amount. Please contact your local customs office for further information before placing your order.
17.2 Please also note that you must comply with all applicable laws and regulations of the country for which the Contents and the Products are destined. We will not be liable for any breach by you of any such laws.
- Written communications between us
18.1 Applicable laws require that some of the information or communications we send to you should be in writing. When using the Site, you accept that communication with us will be mainly electronic. We will contact you by e-mail or provide you with information by posting notices on the Site. For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing. This condition does not affect your statutory rights.
19.1 Unless stated elsewhere in these Terms, all notices given by you to us must be given in writing in the English language to Pure People Performance Ltd, 83 Ducie Street, Manchester, Lancashire, M1 2JQ, United Kingdom. We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 18 above. Notice will be deemed received and properly served immediately when posted on the Site, 24 hours after an e-mail is sent, or three days after the date of posting of any letter. In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail that such e-mail was sent to the specified e-mail address of the addressee.
- Transfer of rights and obligations
20.1 The contract between you and us is binding on you and us and on our respective successors and permitted assigns.
20.2 Neither party may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of its rights or obligations arising under it, without the prior written consent of the other party.
- Events outside our control
21.1 We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by an Event outside Our Control.
21.2 An Event outside Our Control includes any act, event, non-happening, omission or accident outside our reasonable control and includes in particular (without limitation) the following:
21.2.1 Strikes, lock-outs or other industrial action;
21.2.2 Civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
21.2.3 Fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
21.2.4 Impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
21.2.5 Impossibility of the use of public or private telecommunications networks;
21.2.6 The acts, decrees, legislation, regulations or restrictions of any government;
21.2.7 Denial of service attacks or other types of attacks that are directed toward the infrastructure that supports the Contents and/or the Products;
21.2.8 any type of outage or service degradation relating to the unavailability of a financial institution including, but not limited to, issuers and/or acquirers or any third party switch or processing system;
21.2.9 Any issues which are limited solely to you and which cannot be proven against any of our other customers; or
21.2.10 Any failure or service outage that falls outside of our control.
21.3 Our performance under any Contract is deemed to be suspended for the period that the Event outside Our Control continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Event outside Our Control to a close or to find a solution by which our obligations under the Contract may be performed despite the Event outside Our Control.
- Your right to terminate
22.1 In addition to your rights set out at clause 7, you may terminate any Contract for the supply of the Products at any time by providing us with at least 3 calendar days’ advance notice in writing. Subject to the provisions of clause 7, you will not be entitled to a refund of any monies paid to us if you cancel a Contract under this clause 22
22.2 You may terminate the Contract for Products with immediate effect by giving us written notice if:
22.2.1 We break these Terms in any material way and we do not correct or fix the situation within 5 days of you asking us to in writing;
22.2.2 We go into liquidation or a receiver or an administrator is appointed over our assets;
22.2.3 We change these terms under clause 27 to your material disadvantage; or
22.2.4 An Event outside Our Control arises and continues for longer than one calendar month.
- Our right to cancel and applicable refund
23.1 We may decide not to accept an order from you for the Products.
23.2 We may cancel the Contract between us at any time by providing you with at least 3 calendar days’ notice in writing. If you have made any payment in advance for the Products and we cancel, we will refund you on a pro rata basis.
23.3 We may cancel a Contract with you at any time without a refund to you and with immediate effect by giving you written notice if:
23.3.1 You do not pay us when you are supposed to;
23.3.2 You break these Terms in any material way and you do not correct or fix the situation within 5 days of us asking you to in writing; or
23.3.3 An Event outside Our Control arises and continues for longer than one calendar month.
23.4 The expiry, cancellation or termination of a Contract by you or us for any reason shall not affect any provision of these Terms which is expressed to survive or operate in the event of cancellation, expiry or termination and shall not affect any rights of either party that may have accrued before, up to or on the date of the expiry, cancellation or termination of that Contract.
24.1 If either of us fails, at any time during the term of a Contract between us, to insist upon strict performance of any of the other party’s obligations under the Contract between us or any of the Terms, or if either of us fails to exercise any of the rights or remedies to which either of us is entitled under the Contract, this shall not constitute a waiver of such rights or remedies and shall not relieve either of us from compliance with such obligations.
24.2 A waiver by either of us of any default shall not constitute a waiver of any subsequent default.
24.3 No waiver by either of us of any of the Terms shall be effective unless it is expressly stated to be a waiver and is communicated to the other party in writing in accordance with clause 19.
25.1 If any of the Terms of the Contract between us are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such Terms will to that extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.
- Entire Agreement
26.1 These Terms constitute the entire agreement between us and they supersede and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between us, whether written or oral, relating to their subject matter.
26.2 Each party agrees that it shall have no remedies in respect of any statement, representation, assurance or warranty (whether made innocently or negligently) that is not set out in these Terms. Each party agrees that it shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on anything set out in these Terms.
- Our right to vary these terms and conditions
27.1 We have the right to revise and amend these Terms from time to time to reflect changes in market conditions affecting our business, changes in technology, changes in payment methods, changes in relevant laws and regulatory requirements and changes in our system’s capabilities.
27.2 You will be subject to the policies and these Terms in force at the time that you order the Contents and/or the Products from us, unless any change to those policies or those Terms is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you).
- Law and jurisdiction
28.1 Contracts for the purchase of the Products through the Site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law. Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) shall be subject to the non-exclusive jurisdiction of the courts of England and Wales. We retain the right to bring proceedings against you in your country of residence or any other relevant country.
- Your Concerns
If you have any concerns or questions about these Terms, please contact us at
Or by post at:
Pure People Performance Ltd
83 Ducie Street
Company registration number: 06394080
VAT registration number: 214555326